Takedowns & DMCA
We take corrections, removals, and copyright complaints seriously. This page tells you how to reach us and what we need to act.
The Registry compiles vendor information from publicly available sources and publishes anonymous, user-submitted pricing data. We try to be accurate, but we will sometimes get things wrong. This page explains how to ask us to fix or remove something.
Vendor correction or removal
If you are a vendor and you want a listing on The Registry corrected, updated, or removed, email hello@viewtheregistry.com from a business email address on the domain of the vendor in question. Include:
- The vendor name and the URL of the listing on The Registry.
- What you are asking us to do, and why.
- For factual claims, what the correct information is and a source we can verify it against.
We aim to acknowledge vendor requests within five business days. If we cannot confirm that the request is coming from the vendor in question (for example, the email is from a generic address that does not match the vendor’s domain), we may ask for additional verification before proceeding.
How we evaluate the request
The Registry exists to publish accurate, public information about wedding vendors. We take every request seriously, and we do not treat every request as automatically valid. After we receive a request, we will review the content at issue, the sources behind it, and any supporting documentation you provide, and we will weigh your request against our interest in maintaining an accurate, useful public dataset. We will then decide whether to remove the content, edit the content, annotate it, or leave it in place.
We generally honor requests involving a factual inaccuracy, content that misidentifies the business, a verified business closure, a privacy or safety concern, clearly outdated information, or content we have a legal obligation to remove. We may decline requests that ask us to remove information that is accurate, sourced, and within the scope of our editorial mission, particularly when the underlying objection is to the existence of public pricing transparency rather than to a specific factual issue.
We will respond in writing with our decision and the reasoning behind it. If you disagree, you can ask us to reconsider with additional context. We retain a record of every request and our response in our internal logs.
Submission correction or removal
If you submitted a price to The Registry and want it changed or removed, email hello@viewtheregistry.com with as much detail as you can remember: vendor name, market, rough date of submission, and what you want changed. Because submissions are anonymous by design, we usually cannot tie a row back to you without these details, but we can almost always find it from vendor and approximate date.
Copyright (DMCA) notices
If you believe content on The Registry infringes a copyright you own or control, you may send a written notice of infringement under the Digital Millennium Copyright Act (17 U.S.C. § 512(c)(3)). Your notice must include:
- A physical or electronic signature of the owner or a person authorized to act on the owner’s behalf.
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the material that is claimed to be infringing, including the URL on The Registry.
- Your name, mailing address, telephone number, and email address.
- A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
- A statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act on the owner’s behalf.
Send DMCA notices to hello@viewtheregistry.comwith the subject line “DMCA Notice.” Misrepresenting a claim of infringement may subject you to liability for damages, including costs and attorney’s fees, under 17 U.S.C. § 512(f).
Counter-notice
If your content was removed in response to a DMCA notice and you believe the removal was a mistake or misidentification, you may send a counter-notice meeting the requirements of 17 U.S.C. § 512(g)(3). Send counter-notices to the same address with the subject line “DMCA Counter-Notice.”
Repeat infringers
The Registry does not require accounts to submit a cost, which limits the identifiers we have available for tracking repeat infringement. Where we can identify a repeated source of infringing material (for example, a hashed IP address that has submitted multiple unrelated infringing items, an email correspondent who has sent repeated bad-faith notices, or a pattern of infringing submissions tied to a single vendor), we will take appropriate action. That may include blocking the IP from the submission form, refusing further correspondence from the sender, removing the vendor profile in question, or other measures we judge appropriate in the circumstances.
Identification of repeat infringers on an anonymous service is necessarily imperfect. We apply this policy in good faith based on the information available to us, consistent with the requirements of 17 U.S.C. § 512(i)(1)(A).
Other complaints
For any concern not covered above (defamation, privacy, trademark, or a general dispute), email hello@viewtheregistry.com with the relevant details and we will respond.